I prepaid for 2 returns. The email confirmation/r...

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I prepaid for 2 returns. The email confirmation/receipt does NOT have a prepaid code. I paid a 2nd time when I wanted to file my returns. How do I get a refund?

 
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Highlighted
New Member

I prepaid for 2 returns. The email confirmation/receipt does NOT have a prepaid code. I paid a 2nd time when I wanted to file my returns. How do I get a refund?