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New Member
posted Oct 31, 2019 1:47:38 AM

I pressed the wrong package icon and was billed.

I purchased the Standard online package and when I completed taxes for filing I pressed the premier icon and was billed on my visa. Can you correct my mistake and credit me ?

0 1 300
1 Replies
Level 15
Oct 31, 2019 1:47:40 AM

You should contact our phone team and they can verify your payment and refund you the difference. 

Here’s how to reach us: https://turbotax.community.intuit.ca/replies/3152013