Did you buy TurboTax directly from us or a retailer like Walmart, Staples, Costco, etc…?
If you bought it from us, we would have sent you an email with the Licence Code.
If you bought it from a retailer, it would have been in the box that the CD was in.
If you need more assistance with this issue, please message us on social media or contact us by phone.
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To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.