I purchased a copy of turbotax deluxe that won't load on my windows pc. Is there a place I can just type in the license code?

I have used turbotax for the past several years, always loaded the CD. This year I cannot open the CD. Can the program be loaded on my computer with only the license code?

961

Level 15

Apr 9, 2020 4:44:43 PM

If your TurboTax CD will not open or run on your computer, you can download the software directly from our site and enter the Installation Key Code (IKC) you have already received with your CD purchase.

Follow this link and choose the version you purchased: TurboTax Product Download

New Member

Mar 1, 2023 6:56:14 PM

I purchased Turbotax deluxe by a retailer and it does not show up on Turbotax web site to download.

TurboTax for Windows Desktop | TurboTax® Canada 2022 (intuit.ca)

Moderator

Mar 6, 2023 10:44:31 AM

@cjbrj TurboTax Deluxe is online only. There is nothing to download.

Please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?

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I purchased a copy of turbotax deluxe that won't load on my windows pc. Is there a place I can just type in the license code?