I purchased, and installed, the 2022 DESKTOP VERSION only to learn I can't migrate from the ONLINE VERSION, Can I get a refund or credit so I can go back to ONLINE?

[TurboTaxSusan]

Did you buy TurboTax CD/Download from us or from a retailer (ex: Costco, Staples, Walmart)? If so please use this form to get a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

If you bought TurboTax CD/Download directly from us, please let us know if the email address you used is still valid by answering YES or NO.