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New Member
posted Apr 4, 2023 1:28:05 PM

I purchased the 2019 tax software but download didn’t work and now I can’t access it without paying again

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1 Replies
Level 4
Apr 4, 2023 1:34:30 PM

You can request a refund for your TurboTax product(s) within 60 days of the original purchase date by clicking on the following link: How do I get a refund for a TurboTax product? and fill out the form. If further help is needed please contact our phone support team to help resolve the issue. To contact them, please follow this link: Contact Us
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