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New Member
posted Feb 28, 2024 11:53:14 AM

I purchased the CD for Turbo-Tax Home & Business 2023. The installation Wizard said I was about to install TurboTax2022! The disk envelop says 2023. What gives?

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3 Replies
Moderator
Feb 28, 2024 12:09:33 PM

We have had an issue with the wrong year of the software being loaded onto some of the CDs sold in stores. Please use the download to install the software to make sure you are using the right year. You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). 

New Member
Feb 28, 2024 12:37:44 PM

Will the 16 digit licence code that came with the incorrect disk work to give me the 2023 version? Or (since I really do like to have the software in hand) can I simply return the product to Staples for an exchange?

Moderator
Feb 28, 2024 12:43:24 PM

Yes, you sure can. Feel free to contact us if you need anything else.

 

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