I purchased the turbotax standard online edition f...

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New Member

I purchased the turbotax standard online edition from Costco. But when I try to activate it it said the code is not valid. I got the code from the product card in box.

 
3 Replies
Moderator

I purchased the turbotax standard online edition from Costco. But when I try to activate it it said the code is not valid. I got the code from the product card in box.

In order that we can assist you further, please message us on social media or contact us by phone.

 

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

 

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

New Member

I purchased the turbotax standard online edition from Costco. But when I try to activate it it said the code is not valid. I got the code from the product card in box.

After the phone support, the issue has been resolved.

Moderator

I purchased the turbotax standard online edition from Costco. But when I try to activate it it said the code is not valid. I got the code from the product card in box.

Glad to hear all is well and you are on your way to completing your return(s).

Thank you for using TurboTax.

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