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New Member
posted May 16, 2024 6:02:22 PM

I purchased turbo tax 2020, but can’t open it on my iPad?

0 5 2194
5 Replies
Level 5
May 17, 2024 8:38:27 AM

Can you please tell us what TurboTax software have you purchased?

Thank you for choosing TurboTax.

New Member
May 17, 2024 9:45:01 AM

Hello. I purchased Turbo Tax Basic 2020.

Moderator
May 21, 2024 7:56:56 AM

Unfortunately,  you can't use TurboTax download on any MAC products, you will need to use TurboTax Online or a Windows computer.

 

Thank you for choosing TurboTax.

New Member
May 21, 2024 1:09:27 PM

Yes thank you! I didn’t realize that when I purchased it. But Turbo Tax was fair about it and gave me a refund. Thanks for your help. 🙂

Moderator
May 21, 2024 1:20:42 PM

You're welcome.