Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 5:45:00 AM

I purchased TurboTax Incorporated for 2016/2017 and since I installed it my computer crashed. How do I download a new version without paying as I still have my code?

I have 2 businesses and one has a year end of Dec and the other is July. end.

I purchased the latest version (Nov 1/16 - Oct 31/17) and submitted my return for my company with the Dec year end. Since then my computer crashed and I do not have any version of TurboTax. I need to complete my return for my company with a July year end.

Do I just purchase a new version of Nov 1/16 - Oct 31/17 or do is there a way to reinstall this version and then purchase an additional return code?

0 1 792
1 Best answer
New Member
Oct 30, 2019 5:45:01 AM

You can reach business support here:

biz corp client services 1-866-438-8020 option 1


1 Replies
New Member
Oct 30, 2019 5:45:01 AM

You can reach business support here:

biz corp client services 1-866-438-8020 option 1