Are you using TurboTax CD/Download or TurboTax Online?
I am using Turbo Tax Online. In the first page of My returns, it shows "Return #2", "Return #4", etc. When clicking on Continue, there are no data in it. I have to re-enter all the data required to start a new one, might be called "Return #5".
Do you have any other accounts with a different email?
In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When the system asks if you want an email say NO to speak to a live person.
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yisongz
New Member
seventynet
New Member
palegace
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.