☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 5:11:30 PM

I started entering my T4 information my session time out and when I logged back in the information was gone. How do I get it back.

0 1 603
1 Best answer
New Member
Oct 30, 2019 5:11:32 PM

You need to sign back into TurboTax using the same username and password you used when you signed in and started your return: https://ww1.2017.turbotaxonline.intuit.ca/?_swlg=en

The info on the page you were on (T4) might not have saved because info saves when you move between pages. But, everything you entered before you reached that page should still be in your return. 

1 Replies
New Member
Oct 30, 2019 5:11:32 PM

You need to sign back into TurboTax using the same username and password you used when you signed in and started your return: https://ww1.2017.turbotaxonline.intuit.ca/?_swlg=en

The info on the page you were on (T4) might not have saved because info saves when you move between pages. But, everything you entered before you reached that page should still be in your return.