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New Member
posted Feb 22, 2024 4:38:47 AM

I use ubuntu software. i have downloaded 2023 turbo tax and paid for it. I have it on my files and desktop but cant open it to use. Please help. Thank you

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3 Replies
Moderator
Feb 22, 2024 6:24:36 AM

We are sorry we do not know what ubuntu software is. This is strictly TurboTax Canada software. 

Did you purchase TurboTax Desktop. CD/download or TurboTax online?

 

Thank you for choosing TurboTax.

 

New Member
Feb 22, 2024 6:27:53 AM

Hi,

just called the guy who fixed my computer and he said I can’t download any software to the computer. I should’ve went online and did my taxes online but I’ve already paid for it and have a receipt number . Thank you 

Moderator
Feb 22, 2024 6:47:50 AM

If you purchased in store you will need to complete a refund request

 

Thank you for choosing TurboTax.