I use ubuntu software. i have downloaded 2023 turbo tax and paid for it. I have it on my files and desktop but cant open it to use. Please help. Thank you
03863
3 Replies
TurboTaxBrenda
Moderator
Feb 22, 2024 6:24:36 AM
We are sorry we do not know what ubuntu software is. This is strictly TurboTax Canada software.
Did you purchase TurboTax Desktop. CD/download or TurboTax online?
Thank you for choosing TurboTax.
jxd307
New Member
Feb 22, 2024 6:27:53 AM
Hi,
just called the guy who fixed my computer and he said I can’t download any software to the computer. I should’ve went online and did my taxes online but I’ve already paid for it and have a receipt number . Thank you
TurboTaxBrenda
Moderator
Feb 22, 2024 6:47:50 AM
If you purchased in store you will need to complete a refund request