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New Member
posted Dec 30, 2022 12:26:02 PM

I've bought and tried Premier Online Edition by mistake. Is there any way I switch to a desktop version. I cannot access any TTax help. It used to be a decent comp...

This is so frustrating.  Probably my last year with them.  Can anyone help me with the transition to desktop version?

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1 Replies
Level 15
Jan 3, 2023 12:56:45 PM

You will need to purchase a desktop version and ask for a refund for your online version. 

 

You can contact our phone support for assistance at 10-888-829-8608.

 

Thank you for choosing TurboTax.