I want to connect directly with Turbo Tax and that ability is greyed out for me. Once I upgraded it immediately told me I had to upgrade again. Not needed.

Turbo Tax is locking me out unless I upgrade--I did and then it immediately told me I had to upgrade to service for self employed which I am not.

145

Moderator

Feb 19, 2023 4:36:40 PM

Please contact our phone support team at 1-888-829-8608 for more help with this issue. They are open Monday to Sunday, 9 AM to midnight EST from February 20 to May 1.

Why sign in to the Community?

I want to connect directly with Turbo Tax and that ability is greyed out for me. Once I upgraded it immediately told me I had to upgrade again. Not needed.