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New Member
posted May 7, 2023 12:49:13 PM

I want to enter my turbo taxes manually. I forgot my user name & Im locked out. so Id like to do this return manually please

Ive be locked out from cra, because Ive tried to enter my user name & it comes back that Ive tried more then 5 times. So Id like to finish my turbo taxes manually

0 5 734
5 Replies
Moderator
May 8, 2023 7:53:22 AM

It usually unlocks after 24 hours. Unless you are locked through the CRA, then you will need to contact them. Contact the CRA.

 

Thank you for choosing TurboTax.

New Member
Apr 29, 2025 5:41:21 PM

i can not submit my CRA tax

New Member
Apr 29, 2025 5:42:44 PM

yes

 

New Member
Apr 29, 2025 5:44:53 PM

can u help me to unlocked my acpont

Moderator
May 5, 2025 10:55:40 AM

@A652211A If you are seeing "CRA Result Code: 15 - Your account is locked."  you'll need to contact the CRA to unlock your NETFILE account.