Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 19, 2025 11:05:16 AM

I want to installed my TurboTax Home Business 2024 to a second computer but the software declined saying the license key cannot be used. Why?

0 1 2320
1 Replies
Moderator
Apr 21, 2025 2:24:26 PM

If you bought TurboTax Desktop, you need to download the software onto your computer from this link, install it and, as you follow the steps, the application will ask you to activate your product. Here's a link explaining all the steps involved in installing the Desktop version. 
 

For 2nd and 3rd installation, at the step asking for the account info, you have to enter the account information where the code was originally activated.

 

Thank you for choosing TurboTax.