You can sign into the TurboTax Account Manager to see what Intuit products you have purchased. Choose “Products & Billing” from the left side menu. There you can see a list of what products you have or click on the “Look up a Charge” link to search for any payments you have made.
If you are still not able to resolve this issue, please contact our phone support team. You can use the form on this page to get the right phone number to call: TurboTax Contact Us