I was looking for my previous years that Turbotax said was store for 7 years. While doing this I had to change my password. WHY did I have to change my password???

685

Moderator

Apr 6, 2020 9:57:21 AM

Where did it ask you to change your password? We would suggest you contact our customer service for assistance with this issue.

New Member

Apr 6, 2020 1:31:56 PM

You asked "Where did it ask you to change your password?" I don't remember where, and I don't know why, so I assumed this was Turbotax extra online security. In the meantime how do I see my 7 years of taxes at your site? I don't always carry over from the previous year and start a new session, but would that make a difference?

Rob

PS I was able to successfully do my tax after I originally sent this question in.

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I was looking for my previous years that Turbotax said was store for 7 years. While doing this I had to change my password. **WHY** did I have to change my password???

I was looking for my previous years that Turbotax said was store for 7 years. While doing this I had to change my password. WHY did I have to change my password???