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posted Mar 13, 2023 7:55:47 PM

I was trying to Refile my tax return and end up to get a message from CRA said CRA result code 615, your account is locked. What should I do next?

I still can get access to CRA account online but can't refile to CRA server as they said my account was locked.

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1 Replies
Level 5
Mar 13, 2023 9:59:25 PM

You will need to contact the Canada Revenue Agency (CRA) and get your account unlocked.

 

If you are in Canada or the United States, you can call the CRA at 1-800-959-8281. If you are elsewhere, you can call 613-940-8495. This page has more ways to contact the CRA: Contact the Canada Revenue Agency

 

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