If you're trying to access the Canada Revenue Agency (CRA) account through TurboTax and it doesn't respond, here are some steps you can take:
Double-check the login credentials: Make sure you're entering the correct login credentials for CRA account. Ensure that the username and password are accurate.
Verify CRA account status: Check to see if there are any issues with Linda's CRA account. This can be done by contacting the CRA directly on 1-(800)-959-8281 or checking online through the CRA's website. Please visit: CRA user ID and password Help and FAQs
Clear Cache and Cookies: Try clearing your browser's cache and cookies. Sometimes, old data can cause issues when trying to access a website.
Use a different browser or device: If you're still having trouble accessing CRA account, try using a different browser or device. Sometimes, certain browsers or devices can have compatibility issues with certain websites.
If you've tried all of the above steps and are still having issues accessing CRA account, contact TurboTax Canada support. They will be able to provide you with further assistance and troubleshoot the issue with you.
Note: If Linda is another person, it's important to note that accessing someone else's CRA account without their consent is illegal. Ensure that you have Linda's permission before attempting to access her account.
Thank you for choosing TurboTax.