Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Dec 14, 2021 11:14:08 AM

Ijust downloaded and paid for Turbotax 2020 by mistake.

OK Ijust downloaded and paid for Turbotax 2020 by mistake. I thought that I was downloading Turbotax 2021. I already have Turbotax 2020. Can you switch this to the correct Tax year.

 

0 1 255
1 Replies
Level 15
Jan 13, 2022 12:25:58 PM

We can assist you with that. We will need for you to confirm that the email address you used to create this account is the one that is valid and if yes, please just answer "Yes it is" and I will send you an email.