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JordyKaleiIzzy
New Member
posted Mar 8, 2024 10:47:57 AM

In 2022 I paid to have Assist & Review pkg. I did not receive any assistance at all and wasted $124.30. Why did this happen?

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3 Replies
TurboTaxBrenda
Moderator
Mar 8, 2024 11:05:28 AM

Did you contact Assist & Review with questions and to review your income tax returns before  you filed? That is the service you paid for.

 

Thank you for choosing TurboTax.

JordyKaleiIzzy
New Member
Mar 12, 2024 1:06:01 PM

I was not aware that I had to contact someone.  Last time I used this I was contacted.  Total waste of $$ and a way to take advantage of Seniors.  Not happy at all.  Can I get some form of credit since this did not happen.

Thx.

TurboTaxBrenda
Moderator
Mar 12, 2024 5:28:03 PM

A refund request as been sent as you requested. 

Thank you for choosing TurboTax.