In my Turbotax Online Return, why does my T4A Summ...

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mike.obree
Returning Member

In my Turbotax Online Return, why does my T4A Summary not reflect what is in the underlying recorded slips in Turbotax?

 
2 Replies
TurboTaxSusan
Moderator

In my Turbotax Online Return, why does my T4A Summary not reflect what is in the underlying recorded slips in Turbotax?

The T4A – Summary only shows what’s in Box 16 & Box 28. Amounts that are not in those boxes will not show up on the T4A – Summary, but they are still there and are still used in your return.

 

If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...

mike.obree
Returning Member

In my Turbotax Online Return, why does my T4A Summary not reflect what is in the underlying recorded slips in Turbotax?

I do realize that the Summary normally only shows the contents of T4A Boxes 16 and 28, and Boxes for releve 1 Box O and Releve 2 Box A, where applicable.  However, my Summary for specific T4A slips shows amounts  for releve 1 Box O and Releve 2 Box A  that are different than the amounts in those boxes when I click on the amounts or on "Edit"  to see the underlying slip.  The Summary is showing amounts from other T4A/Releve1/2 slips (from different rows of the Summary). 

I have been over this problem in detail with one of your Experts who has looked at my screen and he confirmed there is a bug in the system.  I have been advised to ignore the amounts shown in the Summary and to rely on what is shown in the underlying slips.  Note: this issue only occurs in my T4A Summary.  Other Slip summaries are accurate for both Federal and Quebec slips.

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