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New Member
posted Oct 30, 2019 11:12:52 AM

Install error....does not exist in this directory. Please make sure you are running this install from the location where ProFile is installed. WHAT?????

0 3 1950
3 Replies
New Member
Oct 30, 2019 11:12:53 AM

Hello,


please contact our support at 1-866-438-8020 for further assistance with your installation.

New Member
Oct 30, 2019 11:12:54 AM

I am also getting the same error message.  The filename also has a strange name:  TurboTax2018_Build2003.exe   Surely the installation file can a spot to download to!

New Member
Oct 30, 2019 11:12:56 AM

So I got an answer. They say I am trying to download the wrong file. I guess I was "mistakenly" using the link they sent me in an email... when they intended another link.  So I tried their new download link. It doesn't exist. It has already been removed. This looks like smoke and mirrors to cover up a massive failure.