Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 7:08:03 AM

Internet verification fails

I have purchase Turbo Tax since it became TurboTax.  In July I upgraded my PC and I would like to access my 2016 TurboTax.  Because I reinstalled the program from my CD, and another problem that I had with my new computer I had to install the program again.  Now when  I try to start TurboTax it wants to do an internet verification and I get a message,  "Too many installations".  What do I need to do now to access my 2016 returns?

0 2 805
2 Replies
Moderator
Oct 30, 2019 7:08:05 AM

I've edited your question to remove personal information.

Moderator
Oct 30, 2019 7:08:06 AM

Our phone team will be able to assist you better:

https://turbotax.community.intuit.ca/replies/3152013