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New Member
posted Oct 31, 2019 12:58:52 AM

Is there a way to transfer returns created under one online account to another? I can't use the redemption code I purchased as someone else used it first.

We are using the online version for the first time after always purchasing the CD version previously.  I didn't realize until I went to review and pay for my returns that the pre-purchased code was going to come up as invalid.  I see that all the returns have to be created under the same online profile.  I want to know if there is a way for me to login into the account of the person that registered the product and import my completed returns or if I would need to start all over instead?

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Moderator
Oct 31, 2019 12:58:54 AM

Unfortunately, there is no way to transfer returns between accounts in TurboTax Online. You would have to redo the return in the correct account.