Is there anyway to install turbotax on my computer if I purchased the online edition by mistake.

[TurboTaxSusan · Accepted solution]

TurboTax Standard Online is completely online - everything is housed on our secure servers. There is nothing to download, other than PDF copies of your finished returns.

If you would prefer to use the CD/Download version, you can’t use the codes for Online to activate it. You can request a refund for your Online product and then buy the CD/Download version of your choice. https://turbotax.community.intuit.ca/replies/2647900

Here is a FAQ that talks about the difference between TurboTax Online & the CD/Download version: https://turbotax.community.intuit.ca/replies/3448448

[Nbt3002et]

Tried to request refund using online request form  - did not get any email verification that request was received.

[TurboTaxBrenda1]

Please contact our customer service to advise them, they can verify for you.