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Why does it not install

I just purchased this today at Staples and tried to install it.  It does not automatically download and when I went to computer and tried to install it, it just sits there and does nothing.  I have used this product for many years and this is the first problem I have ever had with it.

1 Best answer

Accepted Solutions

Why does it not install

Is this a disc version?  What is the product you are trying to install?

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17 Replies

Why does it not install

Is this a disc version?  What is the product you are trying to install?

Why does it not install

Have you managed to get it installed?
kdz43
New Member

Why does it not install

No

Why does it not install

Can you tell me what you did to make the install work for you?

Why does it not install

It finally installed. Thank you.

Why does it not install

Great.  Computers can be tricky things. 🙂
19281120
New Member

Why does it not install

I bought the CD from Costco today for the Home and Business version of the 2019 tax year program.   I put it into the CD drive, but nothing happened.  Any ideas and suggestions?

Why does it not install

@19281120,

 

If you are having issues with the installation of TurboTax from the CD, please use the following link where you will be able to download and install the version you have purchased.

 

https://turbotax.intuit.ca/product/download/index.jsp

 

 

Why does it not install

Yes it is a disc turbotax 2019