Is this service free? I am asked for a payment of $44.00 and am unable to submit my tax return. I am being penalized by Revenue Canada daily

I am unable to submit my tax return?

815

Level 13

Oct 30, 2019 5:47:59 PM

What service are you referring to? The software? You do not pay to use Netfile you pay to use the software to do your taxes.

New Member

Oct 30, 2019 5:48:01 PM

I got as far as where you submit, then I’m asked for payment. I was under the impression that this was free

Level 13

Oct 30, 2019 5:48:02 PM

Did you use the free version? Did you upgrade from the free?

New Member

Oct 30, 2019 5:48:04 PM

I wanted the free version. Can you help me send it in?

Level 13

Oct 30, 2019 5:48:05 PM

If you have upgraded to the paying version you will either have to pay or start a new return in the FREE (do not upgrade when asked)

Here is the link to the FREE version : https://turbotax.intuit.ca/personal-tax-software/free-online.jsp

Level 13

Oct 30, 2019 5:48:07 PM

Please review the link below to explain the process of filing late:

Do I have to pay interest for filing my tax return late or paying my balance late?https://turbotax.community.intuit.ca/replies/2648001