A few weeks ago I prepared my son's return and Netfiled it. Today, I started my wife's and mine. On his I transferred some of his tuition to me. When I I was in ours, I tried to open his, to no avail.
But now, even after I restarted my computer, when I try to go into his, my wife's and my return opens instead of his. What next?
Please try opening the files by double clicking on them in the Windows file explorer. By Default TurboTax files are saved in a "TurboTax" folder within your Documents folder. ex: C:\Users\yourusername\Documents\TurboTax
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
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