If you are using TurboTax Free CD/Download, it
still requires a code to activate the software. Check your email (and the junk
folder), as that where it will be sent.
If you just downloaded the software without
placing an order, you can get a code by clicking “Download” under the Free
product on the link below. It will not download the software, it will just take
you to an order page where you can get “buy” the product. You don’t need a
credit card or anything.
https://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp