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Level 1

I can see my 2018 return in progress and my current refund but when I press Continue it prompts me to start a new return rather than edit my current return.

 
3 Replies
Level 1

I can see my 2018 return in progress and my current refund but when I press Continue it prompts me to start a new return rather than edit my current return.

Which version of TurboTax are you using?  Is it Online or is it the CD/Desktop edition?
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Level 1

I can see my 2018 return in progress and my current refund but when I press Continue it prompts me to start a new return rather than edit my current return.


It's the Online Edition.
Level 1

I can see my 2018 return in progress and my current refund but when I press Continue it prompts me to start a new return rather than edit my current return.

Please logout & try clearing your browser cache: https://turbotax.community.intuit.ca/replies/2647843

If this doesn’t work, try using a different browser. If you are on a mobile device, please try using a laptop or a desktop computer. If you are still having problems, please contact our phone support as they will be better able to assist you (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013