Did you buy TurboTax Online or TurboTax CD/Download?
TurboTax Online is compatible with Mac OS, but TurboTax CD/Download is not.
If you need to request a refund, you can do so on this page: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...
Thanks for your assistance. I purchased TurboTax Standard 2020. It did not indicate Online or CD. It also did not ask if I was going to use it on a MAC which is probably why I ended up with the wrong version. I like the Turbo Tax product for doing my taxes but the marketing set up to purchase it leaves a lot to be desired.