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New Member
posted Mar 14, 2024 9:20:50 AM

Licence code

I purchased 2023 Turbo Tax desktop installation version. I cannot find email with license code to activate.

Support page info asks me to look for email from Turbo Tax with my payment receipt, which I cannot find in Inbox or Trash. I called support line but cannot get anyone to talk to or get a Support ID, instead I received the link to the same support page. Does anyone know how to talk to Support Agent or any process to receive License code ?

 

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3 Replies
Intuit Alumni
Mar 14, 2024 9:27:27 AM

An email has been sent to the email associated to this account. Please verify your spam/junk folder also. 

 

Thank you for choosing TurboTax.

New Member
Mar 14, 2024 9:35:30 AM

Thank You Ginette. Received email.

Intuit Alumni
Mar 14, 2024 9:50:27 AM

You're welcome.

 

Thank you for choosing TurboTax.