Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 12, 2020 9:56:34 AM

Limit on installation error

I have 2 laptops and two desktop computers.  I have installed TurboTax on all four, but when I update the program on the two I use the least, it asks for my license code again.  Since this has happened more than once, it is now saying I am at the limit of 5.  How can I get the two that are now no longer working to recognize that the computers are already recognized.  I have returns on these two, that I can now no longer access.  

0 1 647
1 Replies
Intuit Alumni
Apr 13, 2020 11:44:08 AM

Please reach out to our customer service representatives for assistance with this matter. Follow this link: https://support.turbotax.intuit.com/contact/