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New Member
posted Mar 26, 2024 8:21:56 AM

Lost Licence code

I purchased 2023 Turbo Tax desktop installation version.  I cannot find the email with license code to activate.

Support page info asks me to look for email from Turbo Tax with my payment receipt, which I cannot find in Inbox or Trash.  Does anyone know how to talk to Support Agent or any process to receive my License code ?

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3 Replies
Intuit Alumni
Mar 26, 2024 9:01:09 AM

An email has been sent to the email address associated to this account. Please also verify your spam/junk folder.

 

Thank you for choosing TurboTax.

New Member
Nov 18, 2024 6:54:45 AM

I purchase TurboTax standard 2020 and cannot find the license code. How do I proceed to get it back?

 

Rob Stuart

Moderator
Nov 18, 2024 7:16:02 AM

@Cgull49 You should receive an email with the code withing the next few minutes. If you don't see it, please check your junk/spam folder.