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New Member
posted Sep 27, 2025 4:45:36 PM

Message from the CRA: CRA Result Code: 15 Your account is locked. If you need assistance, please contact us. contact us

What to do with this error Code 15

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1 Replies
Moderator
Sep 29, 2025 7:51:05 AM

Contact the CRA so that they can unlock your account. Customer service: 1 (800) 959-8281.

This means that you have tried multiple times to file your return without success- and it locked you out. 

 

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