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New Member
posted Oct 29, 2019 6:42:03 PM

My brother in Manitoba bought his turbo tax on line and you have sent him the american one - can you correct it

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1 Best answer
New Member
Oct 29, 2019 6:42:04 PM

Hello,

It sounds like he may have purchased from TurboTax.com instead of TurboTax.ca? If that's the case, he'll need to contact the US TurboTax Support to get a refund as he purchased the US product: https://support.turbotax.intuit.com/contact/

Here's the link to the Canadian product: http://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp





1 Replies
New Member
Oct 29, 2019 6:42:04 PM

Hello,

It sounds like he may have purchased from TurboTax.com instead of TurboTax.ca? If that's the case, he'll need to contact the US TurboTax Support to get a refund as he purchased the US product: https://support.turbotax.intuit.com/contact/

Here's the link to the Canadian product: http://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp