My chrome notebook does not support downloaded turbotax file, is there a turbotax download that will work with chrome os ?

Yes, you can use TurboTax Online. It works through your web browser, so you can use it with Chrome, Linux, MacOS, etc...  You can read more about TurboTax Online here: https://turbotax.intuit.ca/personal-tax-software/online-tax-software.jsp

If you bought the wrong product and need a refund, please use this form: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-for-a-turbotax-product/00/873559