Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 3, 2025 3:02:32 PM

My credit card has now been charged twice for basic 2021 taxes and both return and it gives mea credit card error message. I still can’t proceed with my 2021 return

Credit card charged twice for a 2021 return and both times I received a credit card error message. I still am not able to proceed with my return

0 1 1033
1 Replies
Moderator
Oct 6, 2025 6:19:43 AM

Are the charges showing as pending? If so, they should be reversed within a few days. 

 

What error message are you getting when you try to use your credit card?