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I purchased 2020 turbotax standard from Shoppers Drugmart.
I used the turbotax website to activate the purchase.
It does not accept the 16 digit code in the carton.
I retyped the code 3 times. I am getting the following message.
"Something's not right, try re-entering your code."
Please help to activate the purchase.
Can I talk to a live customer support person to help me activate the purchase
I bought the Turbotax Standard program at Shopper's Drug Mart. I created an account and user ID but I can't complete activation because the license code keeps being rejected. The message "Something's not right, try
re-entering your code" keeps coming up. I am entering it accurately. As I don't use Twitter or Facebook, I am unable to contact your Customer Service. This has not happened any of the other years I have bought the program but after this, I doubt I'll ever buy it again. Money wasted!