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New Member
posted Mar 5, 2023 7:53:26 AM

My online basic program will not allow to upgrade to premium

my standard online 2022 program requires me to upgrade to premium. It doesn't allow me to prepurchase. It wont allow me to proceed without premium program. I am stuck at T5 form.

0 3 470
3 Replies
Moderator
Mar 6, 2023 11:24:00 AM

Basic and Standard are TurboTax CD/Download only products that don't exist in the Online version.

 

But assuming you mean that you are using Deluxe and it wants you to upgrade to Premier, then yes, you need to upgrade. The T5 is a Statement of Investment Income. Investment income is not included in Deluxe. You would need Premier or higher.

New Member
Apr 12, 2023 7:21:12 AM

I want to upgrade to the premium version, I am set up with the standard version.

How can I upgrqde?

 

Moderator
Apr 16, 2023 12:47:56 PM

@MaggieM2 If you are using TurboTax Standard CD/Download and you want to upgrade to Premier, select Help > Upgrade from the top menu.