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New Member
posted Mar 19, 2023 5:10:07 PM

My TurboTax Basic 2022 quit unexpectedly and will not recover my return from a backup supposedly saved on my PC. Do I need to restart from square 1?

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3 Replies
Moderator
Mar 24, 2023 10:52:03 AM

Unfortunately, if the file didn't save properly and won't open, then you will have to start again.

 

FYI. TurboTax CD/Download has not generated *.ttbk backup files for several years. Only the *.ttxx file is created for a return.

New Member
Mar 24, 2023 2:41:39 PM

Que sera, sera. Thanks for trying.  The backup should be restored for the future.

New Member
Jun 23, 2023 6:55:34 AM

I am not able to open the turbotax anymore after the upgrade. please help