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posted Oct 31, 2019 4:55:29 AM

My user is Sikenga@gmail.com. I am trying to finish the application I started last week. But I dont see my application in the system. Can you help?

My user is Sikenga@gmail.com. I am trying to finish the application I started last week. But I dont see my application in the system. Can you help?

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1 Replies
Level 4
Oct 31, 2019 4:55:31 AM

Hi there, you logged in to the American TurboTax product last week with this user ID. It looks like on April 17, you logged into a Canadian TurboTax product with a different user ID. You have to use that same ID to get back to your information.