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New Member
posted Oct 30, 2019 2:08:32 PM

Never received my 6 digit verification code.

0 7 3935
7 Replies
New Member
Oct 30, 2019 2:08:33 PM

Please try one more time. Then, if you don't get a code, please call us: https://turbotax.community.intuit.ca/replies/3152013

New Member
Jan 18, 2020 9:39:56 PM

Please send 6 digit verification code to my phone number as text

 

Level 7
Jan 20, 2020 6:21:10 AM

@IW8934

In order for your 6 digit verification code to be sent to your cell phone as a text, you must go to your sign-in page, click on the bottom where it says forgot password and the next page that pops up will ask how you want your verification sent, from there you can choose phone and enter your phone number. 

New Member
Apr 29, 2020 9:24:26 AM

need verification code to file return.

New Member
Mar 6, 2021 1:32:18 AM

I'm still waiting for my "Account Reset" to be actioned, 

I've moved country and require my phone number to be updated, Please advise when this is likely to be carried out? As they cannot do this over the phone apparently.

Intuit Alumni
Mar 9, 2021 2:18:34 PM

Sorry to hear you are having this problem. In order to help you with this, we will need more information.  Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter.

Thank you for your patience.

New Member
Mar 22, 2021 7:05:44 AM

please send 6 digit verification code