I want to cancel this online account since I download the turbo tax program.

[TurboTaxKim]

Have you already paid for your Online return?

[kushev]

no

[TurboTaxKim]

@kushev If you wish to deactivate or delete your Online account, instructions are below. If you have not completed and paid for your online TurboTax return, you do not need to continue it. Your information will not be stored on any servers or transmitted to CRA until "you" complete the process.

[TurboTaxKim]

Here's how to deactivate or delete your Online TurboTax account:

https://turbotax.community.intuit.ca/replies/3535295

[1wolfie3]

I have paid already for an On-line edition and started to enter some information until I found out that this was an online account. The Activation Code for the Online edition is: DK6K 4TJX YTBG FF4F

I much prefer to have the program downloaded to my mainframe computer. Can you please provide me with an Activation Code to enable me to do use a downloaded version.

[1wolfie3]

Yes. I purchased it at Costco and the Activation Code was: DK6K 4TJX YTBG FF4F. What I wanted was the program that I can download to my computer. Please advise.

[TurboTaxGinette]

Please follow this link and choose From another retailer in the form: How do I get a refund for a TurboTax product?

Thank you for choosing TurboTax.