Information from the past year and carry-forwards may have been transferred into this year's return from your self-employment entries. If you wish to downgrade, you will need to start over from the start and not transfer last year's return because once the return is upgraded it is not possible to downgrade.
If there are donations in box 46 of a T4 or Employee-paid premiums (medical) in box 85 of a T4 which would require an upgrade to allow you to claim additional credits not included in the free version, this may cause an upgrade. Please see the list below enumerating what is or is not included in the free version.
Simple tax returns include:
Employment income
Pension income
Other employment income such as tips
RRSP contributions
Child care expenses
COVID-19 benefits and re-payments
Unemployment (EI) and social assistance
Worker’s compensation
Disability amount
Worker’s benefit
Amount for eligible/infirm dependents
Tuition, scholarships, bursaries, grants, student loan interest
Caregiver tax credit
Disability transfer
Home accessibility tax credit
Tax on RESPs and RDSPs
Tax installment payments
Age amount
Income, credits, and deductions not listed above are not covered by TurboTax Free, including:
Employment expenses (meals, lodging, etc.)
Donations
Medical expenses
Investment income and expenses
Rental property income and expenses
Self-employed income and expenses
Thank you for choosing TurboTax.
One of the nice things about turbo tax, is NOT having to start from scratch and enter everything (name, sin, address, last years amount$, etc.).
To me, that's a flaw in your system, that it assumes you're self employed now, because the previous year you were.
I understand the answer of start a new return from scratch, but that is not a customer service user friendly answer.