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Returning Member
posted Apr 15, 2020 7:48:54 AM

Ordered TurboTax 2018 By Mistake

Hello,

 

I ordered TurboTax 2018 by mistake last night.  Once i noticed i went ahead and ordered 2019 as that was the one I needed.  I have not used the 2018 version at all.  Can this purchase be refunded.  As you can see I am a long time customer and have used TurboTax for years.

Order {pii removed]  is the one I am requesting a refund on.

 

Please contact me with any questions.

 

Thank You,

Brian 

[email address removed]

[phone number removed]

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1 Replies
Intuit Alumni
Apr 15, 2020 2:31:59 PM

If you inadvertently ordered the wrong software, please contact us and we'll take care of you.