Solved: Our phone team has a tool they can use to look at ...

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New Member

I bought turbotax standard with 8 income taxes return I used 3 and i can't find them even after reading you're options. I started new income taxes and they ask me to pay

 
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Highlighted
New Member

I bought turbotax standard with 8 income taxes return I used 3 and i can't find them even after reading you're options. I started new income taxes and they ask me to pay

In your box when you purchased, you received a card with a code on it. You need to enter this code when TurboTax prompts you to pay. You can use the code up to 8 times (i.e. on 8 returns) before it will stop working.

Note: You have to do all 8 returns in the same online account for the code to work.

https://turbotax.community.intuit.ca/replies/2648021

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Highlighted
New Member

I bought turbotax standard with 8 income taxes return I used 3 and i can't find them even after reading you're options. I started new income taxes and they ask me to pay

No! help at all I know what to do it's your system that lost all my 3 taxes I did and it denies my code.
New Member

I bought turbotax standard with 8 income taxes return I used 3 and i can't find them even after reading you're options. I started new income taxes and they ask me to pay

Our phone team has a tool they can use to look at your account (with your permission).Please give us a call.
Here's how to reach us: https://turbotax.community.intuit.ca/replies/3152013
Highlighted
New Member

I bought turbotax standard with 8 income taxes return I used 3 and i can't find them even after reading you're options. I started new income taxes and they ask me to pay

In your box when you purchased, you received a card with a code on it. You need to enter this code when TurboTax prompts you to pay. You can use the code up to 8 times (i.e. on 8 returns) before it will stop working.

Note: You have to do all 8 returns in the same online account for the code to work.

https://turbotax.community.intuit.ca/replies/2648021

View solution in original post

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